[et_pb_section fb_built=\u201d1\u2033 admin_label=\u201dHero\u201d _builder_version=\u201d4.16\u2033 background_color=\u201drgba(0,0,0,0.61)\u201d background_image=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2019\/07\/AdobeStock_182824424-optimized.jpg\u201d background_position=\u201dtop_center\u201d background_blend=\u201dcolor\u201d custom_padding=\u201d91px||91px||true|false\u201d animation_style=\u201dzoom\u201d animation_intensity_zoom=\u201d4%\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.16\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d custom_margin=\u201d45px|auto||auto||\u201d animation_style=\u201dslide\u201d animation_direction=\u201dtop\u201d animation_intensity_slide=\u201d3%\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_text _builder_version=\u201d4.27.4\u2033 text_font=\u201d||||||||\u201d header_font=\u201dMontserrat|700||on|||||dotted\u201d header_text_color=\u201d#ffffff\u201d header_font_size=\u201d60px\u201d header_line_height=\u201d1.3em\u201d background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d custom_margin=\u201d|||\u201d animation_style=\u201dfade\u201d header_font_size_tablet=\u201d\u201d header_font_size_phone=\u201d30px\u201d header_font_size_last_edited=\u201don|desktop\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n
[\/et_pb_text][et_pb_divider show_divider=\u201doff\u201d disabled_on=\u201don|on|off%22\u2033 _builder_version=\u201d4.16\u2033 max_width=\u201d120px\u201d height=\u201d0px\u201d animation_style=\u201dslide\u201d animation_direction=\u201dtop\u201d animation_intensity_slide=\u201d30%\u201d global_colors_info=\u201d{}\u201d][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d55px||1px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_row custom_padding_last_edited=\u201don|desktop\u201d _builder_version=\u201d4.16\u2033 background_color=\u201d#ffffff\u201d width_tablet=\u201d\u201d width_phone=\u201d80%\u201d width_last_edited=\u201don|desktop\u201d max_width_tablet=\u201d\u201d max_width_phone=\u201d2173%\u201d max_width_last_edited=\u201don|desktop\u201d custom_margin=\u201d-86px|auto||auto||\u201d custom_padding=\u201d|50px||50px||true\u201d custom_padding_tablet=\u201d\u201d custom_padding_phone=\u201d20px|20px|20px|20px|true|true\u201d animation_style=\u201dflip\u201d box_shadow_style=\u201dpreset1\u2033 global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_text _builder_version=\u201d4.27.4\u2033 text_font=\u201d||||||||\u201d text_font_size=\u201d17px\u201d custom_padding=\u201d|0px||0px||true\u201d global_colors_info=\u201d{}\u201d]The criteria of version 2 of the LONGTIME\u00ae certification are the result of two years of consultation and continuous development. The LONGTIME\u00ae V2 framework is built around three core pillars and now includes 38 control criteria, offering a broader and more in-depth approach to durability: reliability, repairability, and product lifecycle. Aside from minor updates, the framework is intended to remain valid for a period of five years, with its next revision scheduled for 2030 <\/span> The following criteria define a working base that is systematically supplemented and adapted to the specific characteristics of each product category. They are available for information purposes, but do not contain all the sub-criteria applicable to the various categories of certified products. For further details, please consult the sector-specific standards<\/strong> available on the LONGTIME\u00ae label website. <\/span><\/p><\/blockquote>\n [\/et_pb_text][et_pb_text admin_label=\u201dNumber\u201d _builder_version=\u201d4.16\u2033 text_font=\u201dMontserrat|on|||\u201d text_text_color=\u201d#5cc4e7\u2033 text_font_size=\u201d80px\u201d text_line_height=\u201d1em\u201d header_font=\u201d||||||||\u201d header_text_color=\u201d#5cc4e7\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d custom_margin=\u201d||0px|||\u201d animation_style=\u201dslide\u201d animation_direction=\u201dbottom\u201d animation_intensity_slide=\u201d20%\u201d global_colors_info=\u201d{}\u201d]01 [\/et_pb_text][et_pb_tabs active_tab_background_color=\u201d#5CC4E7\u2033 _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d][et_pb_tab title=\u201dDesign\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]1 \u2013 Resistance to stress 3\u2013 Logistics 4 \u2013Supply chain 5 \u2013 Reliability plan 6 \u2013 Disruptive technology 7 \u2013 Failure rate 9 \u2013 Completeness of user information 10 \u2013 Format of user information 11- Prolonged immobilization [\/et_pb_text][et_pb_tabs active_tab_background_color=\u201d#5CC4E7\u2033 _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d][et_pb_tab title=\u201dTechnical reparability\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]12 \u2013 Disassembly of parts 13 \u2013 Fixings and connectors for parts 14 \u2013 Tools 15 \u2013 Environment of work 16 \u2013 Level of competence 17 \u2013 Interface of parts for spare parts 19 \u2013 Accessibility of spare parts to target groups 20 \u2013 Terms and conditions for the sale of spare parts 21 \u2013 Price of spare parts 22 \u2013 Cost of transporting spare parts 23 \u2013 Delivery time for spare parts 24 \u2013 Documentation relating to failure scenarios 25 \u2013 Support for fault diagnosis 27 \u2013 Software 29 \u2013 After-sales service contact 30 \u2013 Return services 31 \u2013 Condition of return 32 \u2013 High-utility products 33 \u2013 Warranty period 34 \u2013 Warranty exclusions [\/et_pb_text][et_pb_tabs active_tab_background_color=\u201d#5CC4E7\u2033 _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d][et_pb_tab title=\u201dExtended sustainability\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]35 \u2013 Protection of health, safety and the environment 36 \u2013 Energy and\/or environmental performance 37 \u2013 Management of end-of-life equipment 38 \u2013 Packaging management The LONGTIME\u00ae certification standards<\/strong> have been developed to meet the growing need for reliable, repairable and eco-designed products in a context where responsible consumption is becoming a global priority.<\/p>\n The LONGTIME\u00ae standards are based on a consultation process with stakeholders. Thanks to an approach based on precise control criteria<\/strong>, they make it possible to assess the long-term sustainability of products, taking into account their environmental impact at every stage of the life cycle.<\/p>\n Designed to be applied to a wide range of products, from domestic appliances to professional equipment, the LONGTIME\u00ae sector standards aim to promote a different kind of consumption, based on the conservation of resources <\/strong>and the reduction of waste.<\/strong><\/p>\n If you wish to have a product certified which is not covered by a LONGTIME\u00ae sector standard, please do not hesitate to contact our teams to check the feasibility, please do not hesitate to contact our teams to check feasibility.<\/p>\n \n<\/p><\/blockquote>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d4px||4px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_column 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global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_accordion _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d||39px|||\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d sticky_enabled=\u201d0\u2033][et_pb_accordion_item title=\u201dVide\u201d open=\u201don\u201d open_toggle_text_color=\u201dRGBA(255,255,255,0)\u201d open_toggle_background_color=\u201dRGBA(255,255,255,0)\u201d closed_toggle_text_color=\u201dRGBA(255,255,255,0)\u201d closed_toggle_background_color=\u201dRGBA(255,255,255,0)\u201d icon_color=\u201dRGBA(255,255,255,0)\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d width=\u201d100%\u201d max_width=\u201d100%\u201d min_height=\u201d1000px\u201d max_height=\u201d1000px\u201d border_width_all=\u201d0px\u201d border_color_all=\u201dRGBA(255,255,255,0)\u201d global_colors_info=\u201d{}\u201d toggle_text_color=\u201dRGBA(255,255,255,0)\u201d][\/et_pb_accordion_item][et_pb_accordion_item title=\u201dHome juice machine\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Home Juice Appliance Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dProfessional juice machine\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Professional juicer standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCordless Vacuum Cleaner\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Cordless Vacuum Standard V2<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCanister Vacuum cleaner\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Canister Vacuum Cleaner Standard V2<\/a> Edition 2026 | Draft in progress<\/p>\n Canister vacuum cleaner Sectoral Annex V1 Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dPressure Cooker\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Pressure Cooker Standard V2<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dBabyphone\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Babyphone Standard V2<\/a> Sectoral annex Babyphone V1 <\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCharcoal Barbecue\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Charcoal Barbecue <\/a>Standard V1.6 <\/a><\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dRemote Battery\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Remote battery Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dStretchers & Medical chairs\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Stretchers & Medical chairs <\/a>Standard<\/a>\u00a0V1.6 <\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCharger & Cable\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Charger & cable <\/a>Standard V2 <\/a><\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dHeadphones\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Headphones Standard V2<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dAuxiliary gas heating\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Auxiliary gas heating Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dKnives & Kitchen Utensils\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Knives & Kitchen Ustensils HORECA Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dMetal Detector\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Metal Detector Standard V2<\/a> Metal Detector Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dEssential Oil Diffuser\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Essential Oil Diffuseur Standard V2 Essential Oil Diffuser <\/a>Annex <\/a> V1<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dWall Electric Oven\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Electric Oven Standrd V2<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dAutomatic Coffee Machine\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Automatic Coffee Machine Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dToilet Flush Mechanism\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Toilet Flush Mechanism Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dOffice Furniture\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Office Furniture <\/a>Standard V2 <\/a><\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dSemi-automatic coffee machine\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n Semi-automatic coffee machine Standard V1.6<\/a> Product scope of the standard :<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dCoffee Grinder\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d hover_enabled=\u201d0\u2033 global_colors_info=\u201d{}\u201d open=\u201doff\u201d sticky_enabled=\u201d0\u2033]<\/p>\n Coffe Grinder HORECA Standard V 1.6<\/a> Product scope :<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=\u201dOutdoor Furniture\u201d _builder_version=\u201d4.27.6\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d open=\u201doff\u201d]<\/p>\n
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d50px||2px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_button button_url=\u201dhttps:\/\/longtimelabel.com\/en\/specifications\/#referentielLONGTIME\u201d button_text=\u201dAccess the LONGTIME\u00ae products specifics requirements\u201d button_alignment=\u201dcenter\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_button=\u201don\u201d button_text_color=\u201d#5CC4E7\u2033 button_border_width=\u201d3px\u201d button_border_color=\u201d#5CC4E7\u2033 button_icon=\u201dT||divi||400\u2033 button_icon_placement=\u201dleft\u201d global_colors_info=\u201d{}\u201d][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.16\u2033 custom_margin=\u201d51px|auto||auto||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_heading title=\u201dThe basic criteria for LONGTIME\u00ae certification \u201d url=\u201d#referentielLONGTIME\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d-24px|||||\u201d global_colors_info=\u201d{}\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.5\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n
\n[\/et_pb_text][et_pb_text _builder_version=\u201d4.27.4\u2033 text_font=\u201d||||||||\u201d text_text_color=\u201d#474747\u2033 text_font_size=\u201d32px\u201d text_line_height=\u201d1.5em\u201d custom_margin=\u201d||1px|||\u201d custom_padding=\u201d||10px|||\u201d text_font_size_tablet=\u201d\u201d text_font_size_phone=\u201d\u201d text_font_size_last_edited=\u201don|phone\u201d text_line_height_tablet=\u201d\u201d text_line_height_phone=\u201d1.1em\u201d text_line_height_last_edited=\u201don|desktop\u201d global_colors_info=\u201d{}\u201d]<\/p>\nThe product is robust and reliable<\/strong><\/h2>\n
<\/h2>\n
\nThe manufacturer identifies the functions of the product and its parts, as well as the critical usage constraints. They demonstrate sustainable design choices, optimised through reliability and\/or repairability strategies.
\n[\/et_pb_tab][et_pb_tab title=\u201dProduction\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]2 \u2013 Production chain
\n<\/strong>The manufacturer demonstrates processes enabling him to control and maintain consistently high manufacturing and assembly quality in the production phase.<\/p>\n
\n<\/strong>The manufacturer reduces risks to the reliability of components and assemblies through effective quality processes for managing supply, packaging, storage, handling and transport conditions.<\/p>\n
\n<\/strong>Within its value chain, the producer details the performance of its quality management linked to the reliability of its suppliers\u2019 goods or services directly related to its manufacturing phases.
\n[\/et_pb_tab][et_pb_tab title=\u201dQuality control\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n
\n<\/strong>The producer provides a history of product versions and identifies the changes implemented to improve product durability.<\/p>\n
\n<\/strong>The manufacturer provides information on the proportion of disruptive technology embodied in the product and identifies the functions associated with it. He demonstrates the reliability of this technology, especially if it concerns a primary function.<\/p>\n
\n<\/strong>The producer monitors actual failure rates and\/or indicators by product part in order to monitor product reliability at least until the last unit of the model concerned is put on the market.
\n[\/et_pb_tab][et_pb_tab title=\u201dUser information\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]8 \u2013 Product identification
\n<\/strong>The manufacturer uses a method that allows unequivocal identification of the product and its version by interested parties in order to maximize maintenance and failure management processes.<\/p>\n
\n<\/strong>The manufacturer publishes a manual detailing the product\u2019s use and maintenance instructions, and provides the user with a maintenance plan. This information, which is also available online, must be exhaustive and relevant in order to reduce exogenous failure rates and encourage responsible use.<\/p>\n
\n<\/strong>The manufacturer produces a clear, simple and accessible user and maintenance advice booklet (font size, vocabulary, language and print quality), so that it can be easily understood by end-users.<\/p>\n
\n<\/strong>The manufacturer identifies the risks of failure associated with prolonged immobilization of the product. It informs the end user of the conditions of use necessary to prevent these risks.
\n[\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d0px||5px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.16\u2033 custom_padding=\u201d5px|||||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_text admin_label=\u201dNumber\u201d _builder_version=\u201d4.16\u2033 text_font=\u201dMontserrat|on|||\u201d text_text_color=\u201d#5cc4e7\u2033 text_font_size=\u201d80px\u201d text_line_height=\u201d1em\u201d header_font=\u201d||||||||\u201d header_text_color=\u201d#5cc4e7\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d animation_style=\u201dslide\u201d animation_direction=\u201dbottom\u201d animation_intensity_slide=\u201d20%\u201d global_colors_info=\u201d{}\u201d]02
\n[\/et_pb_text][et_pb_text _builder_version=\u201d4.27.4\u2033 text_font=\u201d||||||||\u201d text_text_color=\u201d#474747\u2033 text_font_size=\u201d32px\u201d text_line_height=\u201d1.5em\u201d min_height=\u201d45px\u201d custom_margin=\u201d-29px||-3px|||\u201d custom_padding=\u201d||1px|||\u201d text_font_size_tablet=\u201d\u201d text_font_size_phone=\u201d\u201d text_font_size_last_edited=\u201don|phone\u201d text_line_height_tablet=\u201d\u201d text_line_height_phone=\u201d1.1em\u201d text_line_height_last_edited=\u201don|desktop\u201d global_colors_info=\u201d{}\u201d]<\/p>\nThe product and its technical support facilitate repairs<\/strong><\/h2>\n
\n<\/strong>The depth of dismantling is adapted to the category of parts of the product and the time required to dismantle them. a6> parts of the product and the time of disassembly is consistent with the a13> type of profile being normally capable of carrying out the process.<\/p>\n
\n<\/strong>Access to functional parts must not exceed accessibility scale C. Unless exempted by the sectoral annex.<\/p>\n
\n<\/strong>The tools required for repair and\/or dismantling must be suitable for the a4> disassembly must be suitable for the category of parts of the product.<\/p>\n
\n<\/strong>The repair scenarios specific to the product are carried out in a suitable working environment. a8> environment of work adapted to the category of parts of the product.<\/p>\n
\n<\/strong>The level of technical competence required to carry out a repair is consistent with the category of parties involved.<\/p>\n
\nThe different parts of the product and their connection interfaces present practical solutions adapted to standardisation adapted to the expectations of repairability of the product family.
\n[\/et_pb_tab][et_pb_tab title=\u201dOrganisational reparability\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]18 \u2013 Availability time for spare parts
\n<\/strong>The availability time for spare parts is at least equal to the expected service life of the product category and its various parts. The availability time is assessed from the time the last unit of the model concerned is put on the market.<\/p>\n
\n<\/strong>The producer ensures that spare parts are made available to the target groups normally suited to the category of parts.<\/p>\n
\n<\/strong>The manufacturer details the terms of sale of its spare parts. They reflect the product nomenclature and are not sold as a group unless this is justified by coherent and verifiable design, calibration and\/or economic reasons.<\/p>\n
\n<\/strong>The value of a spare part must not exceed a maximum percentage of the recommended selling price excluding VAT. A tolerance is allowed for parts whose RRP exceeds the specified percentage.<\/p>\n
\n<\/strong>The producer delivers the spare parts at the actual cost of dispatch and preparation or proposes alternative solutions reducing the cost of receiving the parts.<\/p>\n
\n<\/strong>The producer demonstrates its ability to supply spare parts to interested parties in less than 5 working days.<\/p>\n
\n<\/strong>The manufacturer makes available relevant information and instructions relating to the resolution of failure scenarios and\/or the implementation of the maintenance plan. These are also adapted to the product category and target audience. The minimum period of availability of information is specified in the sector-specific standards.<\/p>\n
\n<\/strong>The producer communicates information and\/or deploys diagnostic support mechanisms to facilitate the identification of failure scenarios.
\n[\/et_pb_tab][et_pb_tab title=\u201dUpgradability\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]26 \u2013 Resetting settings and passwords
\n<\/strong>In the event of repair or transfer to a third party, the product has processes for managing user data to enable efficient and secure re-use.<\/p>\n
\n<\/strong>The manufacturer shall ensure that the original performance of its product is maintained when updating the operating system and\/or firmware and shall differentiate between upgrades and corrective updates. The user is informed of the consequences of updates and his\/her consent is required.
\n[\/et_pb_tab][et_pb_tab title=\u201dAfter-sales service quality\u201d _builder_version=\u201d4.27.4\u2033 global_colors_info=\u201d{}\u201d]28 \u2013 Internal failure resolution policy
\n<\/strong>In the event of product failure, the producer shall pursue a policy of repair or reconditioning rather than replacement, unless repair is more expensive than replacement, taking into account the wishes of users.<\/p>\n
\n<\/strong>The producer demonstrates that the opening of an after-sales service file does not exceed 2 working days.<\/p>\n
\n<\/strong>The manufacturer provides end-users with return services adapted to the product category and consistent with its distribution network, regardless of the status of warranties.<\/p>\n
\n<\/strong>The return of the original packaging cannot be required for the repair of a product once it has been packaged and protected to the extent that it could have been at the time of purchase.<\/p>\n
\n<\/strong>In its network and for product categories considered \u201chigh-utility\u201d, the producer reduces the repair process time as much as possible, until the product is returned to the end user.<\/p>\n
\n<\/strong>The warranty period with presumption of anteriority of the defect may not be less than 24 months.<\/p>\n
\n<\/strong>In its general warranty conditions, the manufacturer does not introduce any abusive exclusion(s) with regard to the normal use of the product.
\n[\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 custom_margin=\u201d0px|||||\u201d custom_padding=\u201d0px||3px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.27.4\u2033 custom_padding=\u201d2px|||||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 custom_padding=\u201d|||\u201d global_colors_info=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_text admin_label=\u201dNumber\u201d _builder_version=\u201d4.16\u2033 text_font=\u201dMontserrat|on|||\u201d text_text_color=\u201d#5cc4e7\u2033 text_font_size=\u201d80px\u201d text_line_height=\u201d1em\u201d header_font=\u201d||||||||\u201d header_text_color=\u201d#5cc4e7\u2033 background_size=\u201dinitial\u201d background_position=\u201dtop_left\u201d background_repeat=\u201drepeat\u201d custom_margin=\u201d||-1px|||\u201d animation_style=\u201dslide\u201d animation_direction=\u201dbottom\u201d animation_intensity_slide=\u201d20%\u201d global_colors_info=\u201d{}\u201d]03
\n[\/et_pb_text][et_pb_text _builder_version=\u201d4.27.4\u2033 text_font=\u201d||||||||\u201d text_text_color=\u201d#474747\u2033 text_font_size=\u201d32px\u201d text_line_height=\u201d1.5em\u201d min_height=\u201d30px\u201d custom_margin=\u201d||6px|||\u201d custom_padding=\u201d||0px|||\u201d text_font_size_tablet=\u201d\u201d text_font_size_phone=\u201d\u201d text_font_size_last_edited=\u201don|phone\u201d text_line_height_tablet=\u201d\u201d text_line_height_phone=\u201d1.1em\u201d text_line_height_last_edited=\u201don|desktop\u201d global_colors_info=\u201d{}\u201d]<\/p>\nThe product reduces the impact of its life cycle<\/strong><\/h2>\n
<\/h2>\n
\n<\/strong>In the context of respect for human health, the safety of people and installations and the protection of the environment, the producer proves that it is taking action at a level that complies at least with the prerogatives of European Directives 2011\/65\/EU and (EC) No 1907\/2006 relating to the restriction of the use of certain hazardous substances in equipment and\/or action relating to the preservation of the ecosystems most affected.<\/p>\n
\n<\/strong>As part of the reduction of impacts linked to energy consumption or pollution emissions, the producer demonstrates the environmental and\/or energy performance of its products. It proves that it is taking action in accordance with a level of requirement which complies, at the very least, with the prerogatives of European directives and\/or regulations (EU) 2009\/125\/EC (including its implementing measures) on the eco-design of energy-related products and (EU) 2017\/1369 (including delegated regulations) on the energy labelling of products if the product claiming the LONGTIME\u00ae label is concerned.<\/p>\n
\n<\/strong>As part of the management of end-of-life equipment, the producer proves that it deploys actions for the collection, recovery and effective treatment of used products in accordance with a level of requirement that complies at least with the prerogatives of European Directives 2012\/19\/EU of 4 July 2012 on the prevention and treatment of waste, depending on the target product group.<\/p>\n
\n<\/strong>As part of the fight against waste production, the manufacturer is making efforts to eliminate the proportion of non-recyclable plastic waste from its packaging.
\n[\/et_pb_tab][\/et_pb_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d1px||0px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d||0px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_heading title=\u201dLONGTIME\u00ae sectoral certification standards\u201d module_id=\u201dreferentielLONGTIME\u201d _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d||11px|||\u201d global_colors_info=\u201d{}\u201d][\/et_pb_heading][et_pb_text _builder_version=\u201d4.27.4\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d||0px|||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n\n
Edition 2023 | Valid until 05\/2026<\/p>\n\n
Edition 2023 | Valid until 07\/2026<\/p>\n\n
Edition 2025 | Valid until 02\/2027<\/p>\n\n
Edition 2019 | Not applicable<\/p>\n\n
Edition 2025 l Valid until 12\/2028<\/p>\n\n
\u00c9dition 2026 |\u00a0Draft currently under consultation<\/p>\n
Edition 2019 | Not applicable<\/p>\n\n
Edition 2024 | Valid until 07\/2026<\/p>\n\n
Edition 2023 | Valid until 05\/2026<\/p>\n\n
Edition 2024 | Valid until 06\/2027<\/p>\n\n
Edition 2025 | Valid until 02\/2028<\/p>\n\n
Edition 2025 | Valid until 10\/2028<\/p>\n\n
Edition 2024 | Valid until 06\/2027<\/p>\n\n
Edition 2023 | Valid until 03\/2026<\/p>\n\n
Cutting edge A
Cutting edge B<\/li>\n
Shovels
Spatulas
Carving forks
Spoons<\/li>\n<\/ul>\n
Version 2025 | Valid until 07\/2028<\/p>\n
Version 2023 I Valid until 07\/2025<\/p>\n\n
Edition 2026 |Draft in progress<\/p>\n
Edition 2021 | Not applicable<\/p>\n\n
Version 2025 | Valid until 03\/2028<\/p>\n\n
Edition 2023 | Valid until 07\/2026<\/p>\n\n
Edition 2024 | Valid until 06\/2027<\/p>\n\n
Edition 2025 | Valid until 05\/2028<\/p>\n\n
Edition 2024 | Valid until 08\/2027<\/p>\n\n
Edition 2023 I Valid until 06\/2026<\/p>\n\n