[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”15px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n
We wanted to get feedback from Santos<\/strong> on how the LONGTIME\u00ae approach works.<\/p>\n Here is the testimony of S\u00e9bastien Goupil, Quality Manager at Santos.<\/strong><\/p>\n <\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n Could you define the business and the purpose of the company?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n Since 1954, Santos has been manufacturing 100% French electrical appliances, robust and durable, for professionals in the bar, restaurant and snacking industry. This demanding clientele has always needed reliable, high-performance tools to withstand the complexity of the service in commercial catering. This is why, right from the design stage of our products, our teams make no compromises on quality. Whether it is a citrus juicer, a blender or a juice extractor, our requirement remains the same: to provide a reliable tool, designed to last for decades.<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n Why did you decide to join the LONGTIME\u00ae labeling process? What benefits do you expect from it?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n The LONGTIME\u00ae label is perfectly in line with our company\u2019s philosophy, which makes a point of fighting against planned obsolescence. In fact, all Santos appliances are easily repairable and have been since their creation. A Santos appliance, whatever it is, can always be reconditioned. [\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”{||divi||400″ icon_placement=”left” image_icon_width=”98px” content_max_width=”694px” _builder_version=”4.16″ _module_preset=”default” header_level=”h3″ header_text_color=”#000000″ header_font_size=”1px” body_text_color=”#383838″ body_font_size=”19px” background_layout=”dark” custom_margin=”||0px||false|false” custom_padding=”25px||10px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”” body_font_size_last_edited=”on|tablet” icon_font_size=”98px” locked=”off” global_colors_info=”{}”]<\/p>\n The Santos brand is established in over 130 countries and putting the LONGTIME\u00ae logo on our appliances would help us promote their quality and durability worldwide.<\/p>\n [\/et_pb_blurb][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n How is this approach perceived within your company?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n This approach is part of Santos\u2019 DNA. All the employees feel involved, especially the workshop. Indeed, our teams assemble devices daily toward a single goal: zero defects over the device\u2019s lifetime. This approach also allows us to validate the technical consultants\u2019 design, which is key to these robust products. This label gives an additional argument to our sales team to promote our devices to customers.<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ header_3_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n How much time did you spend on the labeling process? Would you say that this is a rather reasonable amount of time or rather excessive for you company?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n The pre-audit required a few days of work to analyze and check that we met all the specifications\u2019 criteria (which include more than 40!). Assuming that the devices are designed with a sustainable vision (lifespan of several decades), the time to obtain the label is very reasonable for this type of approach and on the scale of our products.<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ global_colors_info=”{}”]<\/p>\n Do you think that the LONGTIME\u00ae label was rather simple or complex in terms of administrative management?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n The administrative management was rather simple. Most of the information requested was already available internally and only needed to be re-formatted and summarized.<\/p>\n<\/blockquote>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ locked=”off” global_colors_info=”{}”]<\/p>\n Did the final audit raise any concerns or questions about the protection of your industriel secrets?<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n We are audited more than ten times a year for other certifications (GS, UL, NSF\u2026). We are therefore used to being questioned about our manufacturing process. Questions about the design of our devices were less common, but they did not worry us. We know that third party certification bodies are used to data confidentiality. Working with a third party organization is even a guarantee of security!<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”{||divi||400″ icon_placement=”left” image_icon_width=”98px” content_max_width=”694px” _builder_version=”4.16″ _module_preset=”default” header_level=”h3″ header_text_color=”#000000″ header_font_size=”1px” body_text_color=”#383838″ body_font_size=”19px” background_layout=”dark” custom_margin=”||0px||false|false” custom_padding=”25px||10px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”” body_font_size_last_edited=”on|tablet” icon_font_size=”98px” locked=”off” global_colors_info=”{}”]<\/p>\n Working with a third party certification bodies is even a guarantee of security!<\/p>\n [\/et_pb_blurb][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#009541″ header_3_text_color=”#5DC4E6″ header_3_line_height=”1.3em” custom_margin=”0px||||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n Do you have a comment, a suggestion, a word to share? The space to follow is free!<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#000000″ header_3_text_color=”#5DC4E6″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n This independent label really deserves to be known and we hope that it will develop quickly among the general public, on a European or even international scale!<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9sYWJfcHJvZHVjdCIsInNldHRpbmdzIjp7InBvc3RfaWQiOiI5MjEzIn19@” button_text=”Visit the product page” button_alignment=”center” button_alignment_tablet=”” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.16″ _dynamic_attributes=”button_url” custom_button=”on” button_text_size=”19px” button_text_color=”#ffffff” button_bg_color=”#009541″ button_border_width=”0px” button_border_color=”#5cc4e7″ button_border_radius=”4px” button_letter_spacing=”1px” button_font=”Montserrat|600||on|||||” button_use_icon=”off” custom_margin=”55px||||false|true” custom_margin_tablet=”|7px||7px|false|true” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”15px|20px|15px|20px|true|true” custom_padding_tablet=”|25px||25px|true|true” custom_padding_phone=”|10px||10px|true|true” custom_padding_last_edited=”on|tablet” animation_style=”fade” button_text_size_tablet=”17px” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_text_color__hover=”#ffffff” button_text_color__hover_enabled=”on” button_bg_color__hover=”#5cc4e7″ button_bg_color__hover_enabled=”on” button_border_width__hover_enabled=”off” button_border_color__hover=”#5cc4e7″ button_border_color__hover_enabled=”on” button_border_radius__hover_enabled=”off” button_letter_spacing__hover=”1px” button_letter_spacing__hover_enabled=”on” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/PRESSE-AGRUMES-38_EN-1.jpg” title_text=”presse-agrumes 11_longtime” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/BLENDER-BRUSHLESS-62_EN.jpg” title_text=”blender 62_longtime” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/BLENDER-DE-CUISINE-37_EN.jpg” title_text=”blender 37_longtime” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/CENTRIFUGEUSE-MIRACLE-EDITION-68_EN.jpg” title_text=”centrifugeuse 68_longtime” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" We wanted to get feedback from Santos on how the LONGTIME\u00ae approach works. Here is the testimony of S\u00e9bastien Goupil, Quality Manager at Santos. Could you define the business and the purpose of the company? Since 1954, Santos has been manufacturing 100% French electrical appliances, robust and durable, for professionals in the bar, restaurant […]<\/p>\n","protected":false},"author":17,"featured_media":19928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[511,448],"tags":[],"class_list":["post-10927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-labeled","category-news"],"acf":[],"yoast_head":"\n
\n
Nowadays, the Santos brand is established in over 130 countries and putting the LONGTIME\u00ae logo on our appliances would help us promote their quality and durability worldwide. We therefore hope to contribute to make this label a successful initiative, on an international level. More than ever, our users need to be reassured and we are convinced that the LONGTIME\u00ae approach will quickly become a standard.<\/p>\n<\/blockquote>\n\n
\n
\n
\n
\n