{"id":10927,"date":"2020-12-18T10:18:00","date_gmt":"2020-12-18T09:18:00","guid":{"rendered":"https:\/\/longtimelabel.com\/santos-feedback-on-longtime-certification\/"},"modified":"2024-12-04T14:12:56","modified_gmt":"2024-12-04T13:12:56","slug":"santos-feedback-on-longtime-certification","status":"publish","type":"post","link":"https:\/\/longtimelabel.com\/en\/news\/santos-feedback-on-longtime-certification\/","title":{"rendered":"Santos, feedback on LONGTIME\u00ae certification"},"content":{"rendered":"<p>[et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d0px||||false|false\u201d custom_padding=\u201d15px||||false|false\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d0px||0px||false|false\u201d custom_padding=\u201d0px||0px||false|false\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p>We wanted to get feedback from <strong>Santos<\/strong> on how the LONGTIME\u00ae approach works.<\/p>\n<p>Here is the testimony of S\u00e9bastien Goupil, Quality Manager at <strong>Santos.<\/strong><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d0px||||false|false\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p>Could you define the business and the purpose of the company?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>Since 1954, Santos has been manufacturing 100% French electrical appliances, robust and durable, for professionals in the bar, restaurant and snacking industry. This demanding clientele has always needed reliable, high-performance tools to withstand the complexity of the service in commercial catering. This is why, right from the design stage of our products, our teams make no compromises on quality. Whether it is a citrus juicer, a blender or a juice extractor, our requirement remains the same: to provide a reliable tool, designed to last for decades.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p>Why did you decide to join the LONGTIME\u00ae labeling process? What benefits do you expect from it?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>The LONGTIME\u00ae label is perfectly in line with our company\u2019s philosophy, which makes a point of fighting against planned obsolescence. In fact, all Santos appliances are easily repairable and have been since their creation. A Santos appliance, whatever it is, can always be reconditioned. <br>Nowadays, the Santos brand is established in over 130 countries and putting the LONGTIME\u00ae logo on our appliances would help us promote their quality and durability worldwide. We therefore hope to contribute to make this label a successful initiative, on an international level. More than ever, our users need to be reassured and we are convinced that the LONGTIME\u00ae approach will quickly become a standard.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_blurb use_icon=\u201don\u201d font_icon=\u201d{||divi||400\u2033 icon_placement=\u201dleft\u201d image_icon_width=\u201d98px\u201d content_max_width=\u201d694px\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_color=\u201d#000000\u2033 header_font_size=\u201d1px\u201d body_text_color=\u201d#383838\u2033 body_font_size=\u201d19px\u201d background_layout=\u201ddark\u201d custom_margin=\u201d||0px||false|false\u201d custom_padding=\u201d25px||10px||false|false\u201d custom_padding_tablet=\u201d\u201d custom_padding_phone=\u201d\u201d custom_padding_last_edited=\u201don|phone\u201d body_font_size_tablet=\u201d\u201d body_font_size_phone=\u201d\u201d body_font_size_last_edited=\u201don|tablet\u201d icon_font_size=\u201d98px\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>The Santos brand is established in over 130 countries and putting the LONGTIME\u00ae logo on our appliances would help us promote their quality and durability worldwide.<\/p>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p>How is this approach perceived within your company?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>This approach is part of Santos\u2019 DNA. All the employees feel involved, especially the workshop. Indeed, our teams assemble devices daily toward a single goal: zero defects over the device\u2019s lifetime. This approach also allows us to validate the technical consultants\u2019 design, which is key to these robust products. This label gives an additional argument to our sales team to promote our devices to customers.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 header_3_line_height=\u201d1.3em\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>How much time did you spend on the labeling process? Would you say that this is a rather reasonable amount of time or rather excessive for you company?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>The pre-audit required a few days of work to analyze and check that we met all the specifications\u2019 criteria (which include more than 40!). Assuming that the devices are designed with a sustainable vision (lifespan of several decades), the time to obtain the label is very reasonable for this type of approach and on the scale of our products.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n<p>Do you think that the LONGTIME\u00ae label was rather simple or complex in terms of administrative management?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 custom_margin=\u201d0px||0px||false|false\u201d custom_padding=\u201d0px||0px||false|false\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p align=\"justify\">The administrative management was rather simple. Most of the information requested was already available internally and only needed to be re-formatted and summarized.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d0px||||false|false\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>Did the final audit raise any concerns or questions about the protection of your industriel secrets?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 custom_margin=\u201d0px||0px||false|false\u201d custom_padding=\u201d0px||0px||false|false\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>We are audited more than ten times a year for other certifications (GS, UL, NSF\u2026). We are therefore used to being questioned about our manufacturing process. Questions about the design of our devices were less common, but they did not worry us. We know that third party certification bodies are used to data confidentiality. Working with a third party organization is even a guarantee of security!<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_blurb use_icon=\u201don\u201d font_icon=\u201d{||divi||400\u2033 icon_placement=\u201dleft\u201d image_icon_width=\u201d98px\u201d content_max_width=\u201d694px\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d header_level=\u201dh3\u2033 header_text_color=\u201d#000000\u2033 header_font_size=\u201d1px\u201d body_text_color=\u201d#383838\u2033 body_font_size=\u201d19px\u201d background_layout=\u201ddark\u201d custom_margin=\u201d||0px||false|false\u201d custom_padding=\u201d25px||10px||false|false\u201d custom_padding_tablet=\u201d\u201d custom_padding_phone=\u201d\u201d custom_padding_last_edited=\u201don|phone\u201d body_font_size_tablet=\u201d\u201d body_font_size_phone=\u201d\u201d body_font_size_last_edited=\u201don|tablet\u201d icon_font_size=\u201d98px\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>Working with a third party certification bodies is even a guarantee of security!<\/p>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_font=\u201d|600|||||||\u201d text_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5DC4E6\u2033 header_3_line_height=\u201d1.3em\u201d custom_margin=\u201d0px||||false|false\u201d custom_padding=\u201d0px||0px||false|false\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>Do you have a comment, a suggestion, a word to share? The space to follow is free!<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d text_text_color=\u201d#000000\u2033 header_3_text_color=\u201d#5DC4E6\u2033 custom_margin=\u201d0px||0px||false|false\u201d custom_padding=\u201d0px||0px||false|false\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<blockquote>\n<p>This independent label really deserves to be known and we hope that it will develop quickly among the general public, on a European or even international scale!<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_button button_url=\u201d@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9sYWJfcHJvZHVjdCIsInNldHRpbmdzIjp7InBvc3RfaWQiOiI5MjEzIn19@\u201d button_text=\u201dVisit the product page\u201d button_alignment=\u201dcenter\u201d button_alignment_tablet=\u201d\u201d button_alignment_phone=\u201dcenter\u201d button_alignment_last_edited=\u201don|phone\u201d _builder_version=\u201d4.16\u2033 _dynamic_attributes=\u201dbutton_url\u201d custom_button=\u201don\u201d button_text_size=\u201d19px\u201d button_text_color=\u201d#ffffff\u201d button_bg_color=\u201d#009541\u2033 button_border_width=\u201d0px\u201d button_border_color=\u201d#5cc4e7\u2033 button_border_radius=\u201d4px\u201d button_letter_spacing=\u201d1px\u201d button_font=\u201dMontserrat|600||on|||||\u201d button_use_icon=\u201doff\u201d custom_margin=\u201d55px||||false|true\u201d custom_margin_tablet=\u201d|7px||7px|false|true\u201d custom_margin_phone=\u201d\u201d custom_margin_last_edited=\u201don|tablet\u201d custom_padding=\u201d15px|20px|15px|20px|true|true\u201d custom_padding_tablet=\u201d|25px||25px|true|true\u201d custom_padding_phone=\u201d|10px||10px|true|true\u201d custom_padding_last_edited=\u201don|tablet\u201d animation_style=\u201dfade\u201d button_text_size_tablet=\u201d17px\u201d button_text_size_phone=\u201d\u201d button_text_size_last_edited=\u201don|phone\u201d locked=\u201doff\u201d global_colors_info=\u201d{}\u201d button_text_size__hover_enabled=\u201doff\u201d button_text_color__hover=\u201d#ffffff\u201d button_text_color__hover_enabled=\u201don\u201d button_bg_color__hover=\u201d#5cc4e7\u2033 button_bg_color__hover_enabled=\u201don\u201d button_border_width__hover_enabled=\u201doff\u201d button_border_color__hover=\u201d#5cc4e7\u2033 button_border_color__hover_enabled=\u201don\u201d button_border_radius__hover_enabled=\u201doff\u201d button_letter_spacing__hover=\u201d1px\u201d button_letter_spacing__hover_enabled=\u201don\u201d button_bg_enable_color__hover=\u201don\u201d][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201d1_4,1_4,1_4,1_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/PRESSE-AGRUMES-38_EN-1.jpg\u201d title_text=\u201dpresse-agrumes 11_longtime\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/BLENDER-BRUSHLESS-62_EN.jpg\u201d title_text=\u201dblender 62_longtime\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/BLENDER-DE-CUISINE-37_EN.jpg\u201d title_text=\u201dblender 37_longtime\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][\/et_pb_column][et_pb_column type=\u201d1_4\u2033 _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/CENTRIFUGEUSE-MIRACLE-EDITION-68_EN.jpg\u201d title_text=\u201dcentrifugeuse 68_longtime\u201d _builder_version=\u201d4.16\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\n\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>We wanted to get feedback from Santos on how the LONGTIME\u00ae approach works. Here is the testimony of S\u00e9bastien Goupil, Quality Manager at Santos. &nbsp; &nbsp;Could you define the business and the purpose of the company? Since 1954, Santos has been manufacturing 100% French electrical appliances, robust and durable, for professionals in the bar, restaurant [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":19928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[511,448],"tags":[],"class_list":["post-10927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-labeled","category-news"],"acf":[],"yoast_head":"<title>Santos, feedback on LONGTIME\u00ae certification<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/longtimelabel.com\/en\/news\/santos-feedback-on-longtime-certification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Santos, feedback on LONGTIME\u00ae certification\" \/>\n<meta property=\"og:description\" content=\"We wanted to get feedback from Santos on how the LONGTIME\u00ae approach works. Here is the testimony of S\u00e9bastien Goupil, Quality Manager at Santos. &nbsp; &nbsp;Could you define the business and the purpose of the company? Since 1954, Santos has been manufacturing 100% French electrical appliances, robust and durable, for professionals in the bar, restaurant [&hellip;]\" \/>\n<meta property=\"og:site_name\" content=\"Le label qualit\u00e9 Longtime est l\u2019indicateur de r\u00e9f\u00e9rence pour consommer durable\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LongtimeEthikis\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-18T09:18:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-04T13:12:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/longtimelabel.com\/wp-content\/uploads\/2020\/11\/Temoignage_Santos1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"elsa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta 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