[et_pb_section fb_built=\u201d1\u2033 _builder_version=\u201d4.18.0\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d0px|||||\u201d global_colors_info=\u201d{}\u201d][et_pb_row _builder_version=\u201d4.18.0\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.18.0\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2023\/07\/Tout-comprendre-sur-lindice-de-Reparabilite_EN.jpg\u201d alt=\u201dGreenwashing: Definition, Impacts and Solutions by LONGTIME\u201d title_text=\u201dTout comprendre sur l\u2019indice de Re\u0301parabilite\u0301_EN\u201d _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d|||14px||\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n
Extending the life of products is becoming a major issue. Faced with the impact of our consumer society and the new behaviours of buyers, public policies are looking for solutions. Introduced into the Consumer Code in January 2021 via the AGEC Act, the Repairability Index is a new mandatory regulatory measure for 8 product families. A new pictogram will be displayed on the product families concerned to provide consumers with better information.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d5px||5px|||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_font=\u201d|800|||||||\u201d header_2_text_color=\u201d#009541\u2033 header_2_font_size=\u201d27px\u201d global_colors_info=\u201d{}\u201d]<\/p>\n The reparability index has a dual objective. On the one hand, it provides consumers with clear information on the repairability of products to help them make responsible purchasing decisions. On the other hand, it encourages eco-design by encouraging manufacturers to put more repairable products on the market while improving their repair support policies, thereby promoting healthy competition. However, care must be taken: a product that is not very repairable (with a poor index) may be a very reliable product, and conversely, a product that is very repairable (with a good index) may be an unreliable product.<\/p>\n This is where the difficulty lies in assessing durability and not just reparability.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_font=\u201d|800|||||||\u201d header_2_text_color=\u201d#009541\u2033 header_2_font_size=\u201d27px\u201d global_colors_info=\u201d{}\u201d]<\/p>\n 8 product families are covered by the French government\u2019s reparability index. You will find the index pictogram on the following categories:<\/span><\/p>\n A European reparability index is currently being developed for smartphones. It is regrettable that these two indices are not based on the same calculation method, but in time the European index should take precedence.<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_font=\u201d|800|||||||\u201d header_2_text_color=\u201d#009541\u2033 header_2_font_size=\u201d27px\u201d global_colors_info=\u201d{}\u201d]<\/p>\n The Repairability Index consists of a pictogram, a score and an associated color code:<\/span><\/p>\n [\/et_pb_text][et_pb_image src=\u201dhttps:\/\/longtimelabel.com\/wp-content\/uploads\/2021\/01\/indices.png\u201d alt=\u201dGreenwashing: Definition, Impacts and Solutions by LONGTIME\u201d title_text=\u201dindices\u201d _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d custom_margin=\u201d|||14px||\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_font=\u201d|800|||||||\u201d header_2_text_color=\u201d#009541\u2033 header_2_font_size=\u201d27px\u201d global_colors_info=\u201d{}\u201d]<\/p>\n The French reparability index uses a rating scale of 1 to 10, where 10 indicates very easy reparability and 1 indicates very difficult reparability. <\/span><\/p>\n It assesses the ease with which a product can be restored in the event of a breakdown or malfunction, and this assessment is carried out by the manufacturer itself using specific calculation grids for the 8 product categories covered by the index.<\/span><\/p>\n \u00a0<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d custom_padding=\u201d7px|||||\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_font=\u201d|800|||||||\u201d header_2_text_color=\u201d#009541\u2033 global_colors_info=\u201d{}\u201d]<\/p>\n [\/et_pb_text][et_pb_toggle title=\u201d1st Criterion: Technical documentation\u201d open_toggle_text_color=\u201d#5CC4E7\u2033 icon_color=\u201d#009541\u2033 toggle_icon=\u201d;||divi||400\u2033 content_last_edited=\u201doff|desktop\u201d _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#5CC4E7\u2033 title_level=\u201dh3\u2033 custom_margin=\u201d||1px|||\u201d custom_padding=\u201d9px||8px|||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n This criterion assesses the completeness, timeliness and accessibility of technical documentation to stakeholders, including repairers and consumers. It examines the presence of disassembly diagrams, exploded views, wiring diagrams, electronic board diagrams, repair instruction manuals, error codes and diagnostics, as well as operating and maintenance manuals.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u201d2nd Criterion: Demonstrability\u201d open_toggle_text_color=\u201d#5CC4E7\u2033 icon_color=\u201d#009541\u2033 toggle_icon=\u201d;||divi||400\u2033 _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#5CC4E7\u2033 title_level=\u201dh3\u2033 custom_margin=\u201d||2px|||\u201d custom_padding=\u201d9px||8px|||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n In this criterion, the emphasis is on the ease with which important parts can be dismantled (breakage, breakdown) and replaced without damaging other components. The points examined include ease of dismantling, the tools required and the type of fasteners.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u201d3rd Criterion: Availability of spare parts\u201d open_toggle_text_color=\u201d#5CC4E7\u2033 icon_color=\u201d#009541\u2033 toggle_icon=\u201d;||divi||400\u2033 _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#5CC4E7\u2033 title_level=\u201dh3\u2033 min_height=\u201d31.6px\u201d custom_margin=\u201d||1px|||\u201d custom_padding=\u201d9px||8px|||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n This criterion examines the producer\u2019s commitment to supplying essential parts after production of the product has been completed. It also assesses the delivery times associated with the supply of these spare parts, whether to the after-sales service or to the end user.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u201d4th Criterion: Price of spare parts\u201d open_toggle_text_color=\u201d#5CC4E7\u2033 icon_color=\u201d#009541\u2033 toggle_icon=\u201d;||divi||400\u2033 _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#5CC4E7\u2033 title_level=\u201dh3\u2033 custom_margin=\u201d||1px|||\u201d custom_padding=\u201d9px||8px|||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n This criterion focuses on the price of spare parts, a simple but essential aspect to consider.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u201d5th Criterion: Specific criterion\u201d open_toggle_text_color=\u201d#5CC4E7\u2033 icon_color=\u201d#009541\u2033 toggle_icon=\u201d;||divi||400\u2033 _builder_version=\u201d4.27.2\u2033 _module_preset=\u201ddefault\u201d title_text_color=\u201d#5CC4E7\u2033 title_level=\u201dh3\u2033 min_height=\u201d31.6px\u201d custom_padding=\u201d9px||8px|||\u201d hover_enabled=\u201d0\u2033 locked=\u201doff\u201d global_colors_info=\u201d{}\u201d sticky_enabled=\u201d0\u2033]<\/p>\n This criterion is specific to each product category and is linked to the assessment of reparability. For example, in the case of a washing machine, this could be the accessibility of the usage meter.<\/span><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201d4_4\u2033 _builder_version=\u201d4.23\u2033 _module_preset=\u201ddefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201d4.24.2\u2033 _module_preset=\u201ddefault\u201d header_2_text_color=\u201d#009541\u2033 header_3_text_color=\u201d#5CC4E7\u2033 custom_padding=\u201d0px|||||\u201d global_colors_info=\u201d{}\u201d]<\/p>\n In France, the reparability index is self-reporting, meaning that the calculation is carried out by the producers themselves, in accordance with the calculation matrices provided by the French government. This is one of the limitations of this tool, and R\u00e9pression des Fraudes has recently pointed out several shortcomings.<\/span><\/p>\nWhat is the aim of the French reparability index?<\/strong><\/h2>\n
Which products are covered by the Repairability Index?<\/strong><\/span><\/h2>\n
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<\/h2>\n
What does the reparability index look like?<\/strong><\/span><\/h2>\n
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How the reparability index works:<\/strong><\/h2>\n
The 5 rating criteria of the French Repairability Index:<\/strong><\/h3>\n
Who calculates the reparability index?<\/strong><\/h2>\n
<\/span>The DGCCRF (Direction G\u00e9n\u00e9rale de la Concurrence, de la Consommation et de la R\u00e9pression des Fraudes \u2013 Directorate-General for Competition, Consumer Affairs and Fraud Control) carried out a massive control campaign of the reparability index, and the first returns were made at the beginning of 2024: <\/span><\/p>\n