The standards for
LONGTIME® certification process

The criteria for version 2 of LONGTIME® certification are the result of two years of consultation and continuous development. It is based on three fundamental pillars and now incorporates 38 control criteria for a deeper and broader approach to durability: reliability, reparability and life cycle. With the exception of minor updates, the V2 LONGTIME standard is scheduled to be valid for 5 years before its next revision in 2030.

Access the LONGTIME® products specifics requirements

The basic criteria for LONGTIME® certification

The following criteria define a working base that is systematically supplemented and adapted to the specific characteristics of each product category. They are available for information purposes, but do not contain all the sub-criteria applicable to the various categories of certified products. For further details, please consult the sector-specific standards available on the LONGTIME® label website.

01

The product is robust and reliable

1 – Resistance to constraints
The manufacturer identifies the functions of the product and its parts and the associated constraints. He demonstrates sustainable design choices, optimised by reliability and/or repairability strategies.

2 – Production chain
The manufacturer has processes in place to control and maintain consistently high quality quality of manufacture and assembly during the production phase.

3 – Logistics
The manufacturer reduces the risks to the reliability of components and assemblies by means of efficient quality processes for managing the conditions of supply, packaging storage, handling and transport.

4 – Supply chain
Within its value chain, the producer details the performance of its quality management linked to the reliability of the goods or services of its suppliers in direct connection with its phases of manufacturing processes.

5 – Reliability plan
The producer provides a history of the versions of its product and identifies the changes implemented to improve the durability of the product.

6 – Disruptive technology
The manufacturer must indicate the proportion of disruptive technology embodied in the product and identifies the functions associated with it. He demonstrates the reliability of this technology, especially if it concerns a primary function.

7 – Failure rates
The producer shall monitor actual failure rates and/or indicators for each part of the product in order to part of the product in order to monitor product reliability at least until the last unit of the market the last unit of the model concerned.

8 – Product identification
The manufacturer shall use a method that allows unequivocal identification of the product and its its version by the interested parties in order to maximise the maintenance and failure failure management processes.

9 – Exhaustive information on use
The manufacturer shall publish a leaflet detailing advice on the use and maintenance of the product and shall provides the user with a maintenance plan. This information, which is also available online, must be exhaustive and relevant in order to reduce the rate of exogenous failure and encourage responsible use.

10 – Format of user information
The producer shall publish a clear, simple and accessible booklet of instructions for use and maintenance advice (suitable font size, vocabulary, language and print quality), so that it is easily easily understood by end users.

11- Prolonged standstill
The producer identifies the risks of failure associated with a period of prolonged immobilisation of the product. He shall inform the end user of the conditions of use necessary to prevent prevent these risks.

02

The product and its technical support facilitate repairs

12 – Dismantling parts
The dismantling depth is adapted to the category of the product parts and the dismantling time is consistent with the type of profile normally capable of being dismantled. Is consistent with the type of profile normally capable of performing the process.

13 – Fixings and connectors for parts
Access to functional parts must not exceed accessibility scale C. Unless exempted by the sectoral annex.

14 – Tools
The tools required for repair and/or dismantling must be appropriate for the category of the product parts.

15 – Working environment
The repair scenarios specific to the product are carried out in a working environment that is environment appropriate to the category of product parts.

16 – Level of competence
The level of technical competence required to carry out a repair is consistent with the category of parties involved.

17 – Spare parts interface
The different parts of the product and their connection interfaces have standardisation practices adapted to the repairability expectations of the product family.

18 – Availability time for spare parts
The availability time for spare parts is at least equal to the expected service life of the product category and its various parts. The availability time is assessed from the time the last unit of the model concerned is put on the market.

19 – Accessibility of spare parts to target groups
The producer ensures that spare parts are made available to the target groups normally suited to the category of parts.

20 – Terms and conditions for the sale of spare parts
The manufacturer details the terms of sale of its spare parts. They reflect the product nomenclature and are not sold as a group unless this is justified by coherent and verifiable design, calibration and/or economic reasons.

21 – Price of spare parts
The value of a spare part must not exceed a maximum percentage of the recommended selling price excluding VAT. A tolerance is allowed for parts whose RRP exceeds the specified percentage.

22 – Cost of transporting spare parts
The producer delivers the spare parts at the actual cost of dispatch and preparation or proposes alternative solutions reducing the cost of receiving the parts.

23 – Delivery time for spare parts
The producer demonstrates its ability to supply spare parts to interested parties in less than 5 working days.

24 – Documentation relating to failure scenarios
The manufacturer shall make available the relevant information and instructions relating to the resolution of failure scenarios and/or implementation of the maintenance plan. This information is also adapted to the product category and the target groups. The minimum period of availability of the information is specified below.

25 – Support for fault diagnosis
The producer communicates information and/or deploys diagnostic support mechanisms to facilitate the identification of failure scenarios.

26 – Resetting settings and passwords
In the event of repair or transfer to a third party, the product has processes for managing user data to enable efficient and secure re-use.

27 – Software
The manufacturer shall ensure that the original performance of its product is maintained when updating the operating system and/or firmware and shall differentiate between upgrades and corrective updates. The user is informed of the consequences of updates and his/her consent is required.

28 – Internal failure resolution policy
In the event of product failure, the producer shall pursue a policy of repair or reconditioning rather than replacement, unless repair is more expensive than replacement, taking into account the wishes of users.

29 – After-sales service contact
The producer demonstrates that the opening of an after-sales service file does not exceed 2 working days.

30 – Return services
The producer provides the end user with return services adapted to the product category and consistent with its distribution network, regardless of the state of the guarantees.

31 – Return conditions
The return of the original packaging may not be required for the product to be accepted for repair. If the product is packaged and protected as it could have been at the time of purchase.

32 – High-utility products
In its network and for product categories considered ‘highly useful’, the producer shall reduces the repair process time as much as possible until the product is returned to the end user.

33 – Warranty period
The warranty period with presumption of anteriority of the defect may not be less than 24 months.

34 – Warranty exclusions
In its general warranty conditions, the manufacturer does not introduce any abusive exclusion(s) with regard to the normal use of the product.

03

The product reduces the impact of its life cycle

35 – Protection of health, safety and the environment
In the context of respect for human health, the safety of people and installations and the protection of the environment, the producer proves that it is taking action at a level that complies at least with the prerogatives of European Directives 2011/65/EU and (EC) No 1907/2006 relating to the restriction of the use of certain hazardous substances in equipment and/or action relating to the preservation of the ecosystems most affected.

36 – Energy and/or environmental performance
As part of the reduction of impacts linked to energy consumption or pollution emissions, the producer demonstrates the environmental and/or energy performance of its products. It proves that it is taking action in accordance with a level of requirement which complies, at the very least, with the prerogatives of European directives and/or regulations (EU) 2009/125/EC (including its implementing measures) on the eco-design of energy-related products and (EU) 2017/1369 (including delegated regulations) on the energy labelling of products if the product claiming the LONGTIME® label is concerned.

37 – Management of end-of-life equipment
As part of the management of end-of-life equipment, the producer proves that it deploys actions for the collection, recovery and effective treatment of used products in accordance with a level of requirement that complies at least with the prerogatives of European Directives 2012/19/EU of 4 July 2012 on the prevention and treatment of waste, depending on the target product group.

38 – Packaging management
As part of the fight against waste production, the manufacturer is making efforts to eliminate the proportion of non-recyclable plastic waste from its packaging.

LONGTIME® sectoral certification standards

The LONGTIME® certification standards have been developed to meet the growing need for reliable, repairable and eco-designed products in a context where responsible consumption is becoming a global priority.

The LONGTIME® standards are based on a consultation process with stakeholders. Thanks to an approach based on precise control criteria, they make it possible to assess the long-term sustainability of products, taking into account their environmental impact at every stage of the life cycle.

Designed to be applied to a wide range of products, from domestic appliances to professional equipment, the LONGTIME® sector standards aim to promote a different kind of consumption, based on the conservation of resources and the reduction of waste.

If you wish to have a product certified which is not covered by a LONGTIME® sector standard, please do not hesitate to contact our teams to check the feasibility, please do not hesitate to contact our teams to check feasibility.

Writing process of LONGTIME® certification standards
Vide
Home juice machine

Product scope of the standard :

  • Wired juice appliances for domestic use
Professional juice machine

Product scope of the standard :

  • Professional juice extractor
  • Professional blender
  • Constant-drive electric juicer
  • Professional electric juicer with clutch
Stick Vacuum Cleaner

Product scope of the standard :

  • Hand-held household Vacuum Cleaner
  • Electrically-operated household Stick Vacuum Cleaner convertible into a hand-held Vacuum Cleaner

 

Canister vacuum cleaner

Product scope of the standard :

  • Bagged canister vacuum cleaner
  • Bagless canister vacuum cleaner
  • Battery powered canister vacuum cleaner
Babyphone

Product scope of the standard :

  • Portable audio babyphones (parent and child units, with radio or Wi-Fi signal).
  • Electroportable video babyphones (with or without screen integrated into the parent unit).

 

Charcoal barbecue

Product scope of the standard :

  • Enclosed solid fuel mobile barbecue

 

Remote battery

Product scope of the standard :

  • Remote lithium-ion battery for hand-held power tools
Stretchers and medical chairs

Product scope of the standard :

  • Medical rest chair
  • Powered wheelchair
  • Manually-operated wheelchair
  • Standard stretcher
  • Battery-powered stretcher
  • Mains-operated stretcher
  • Electrical stretcher
  • Hydraulic stretcher
  • Pneumatic stretcher
Cable and charger

Product scope of the standard :

  • All types of USB charging cable (A-C-micro)
  • USB cables of all types (A-C-micro) and Lightning for charging and data transfer
  • Charging adapters All types of USB (A-C-micro)
Auxiliary gas heating

Product scope of the standard :

  • Mobile auxiliary gas heater (catalytic, infrared, infrared)
  • Portable auxiliary gas heater (catalytic, infrared, infrared)
Knives and kitchen utensils

Product scope of the standard :

  • Professional knives with stainless steel blade
    Cutting edge A
    Cutting edge B
  • Cutlery and kitchen items with stainless steel blade, no cutting edge, including :
    Shovels
    Spatulas
    Carving forks
    Spoons
Metal detector

Product scope of the standard :

  • Electroportable wired disc metal detector
  • Electroportable cordless disc metal detector
Essential oil diffuser

Product scope of the standard :

  • Essential oil mist diffuser
Wall Electric Oven

Product scope of the standard :

  • Built-in domestic electric ovens with catalytic walls
  • Built-in domestic electric ovens with pyrolytic walls
  • Built-in domestic electric ovens with secondary steam function
Grinder coffee machine

Product scope of the standard :

  • Automatic espresso coffee machine for domestic use
Toilet flush mechanism

Product scope of the standard :

  • Push-button toilet flush
  • Cable-operated toilet flush
  • Mechanically-linked toilet flush (bracket, plate)
  • Toilet flush for support frame
Office furniture

Product scope of the standard :

  • Wooden storage furniture
  • Wooden desks and tables
  • Wooden reception desk
  • Wooden screen and partition
Semi-automatic coffee machine

Reference Semi-automatic coffee machine V1.6
Edition 2024 I Valid until 08/2027

Product scope of the standard :

  • Semi-automatic domestic electric coffee machine (percolator) without grinder
  • Semi-automatic domestic electric coffee machine (percolator) with grinder
Outdoor Furniture

 

Product scope :

  • Chair
  • Armchair
  • Pop-up
  • Deckchair
  • Chilean chair
  • Relax

 

Product scope :

  • Garden table
  • Coffee table
  • Side table
  • Children’s table

 

Microwave

Product scope of the standard :

  • Built-in microwave appliances (single-function, with grill, combined)
  • Free-standing microwave appliances (single-function, with grill, combined)
Coffee grinder

Product scope :

  • Professional electric coffee grinder
Plancha

Product scope of the standard :

  • Gas plancha with rolled or ground carbon steel plate
  • Gas plancha with hard chrome steel plate
  • Gas plancha with 304 and 316 stainless steel plate
  • Gas plancha with enamelled cast iron plate ‣ Gas plancha with mixed plate (stainless steel/cast iron, triple layer)
Pellet stove

Product scope of the standard :

  • Domestic pellet stoves
  • Domestic wood pellet and log stoves
Electric heater

Product scope of the standard :

  • Domestic electric dry inertia heater
Food processor

Product scope of the standard :

  • Domestic electric food processor
Stand Mixer

Stand Mixer standard V1.6
Edition 2024 I Valid until 05/2027

Product scope :

  • Domestic Stand Mixer without heating function
  • Domestic Stand Mixer with heating function
Multifunction food processor

Multifunction food processor standard V1.6
Edition 2024 I Valid until 02/2027

Product scope :

  • Multifunction food processor for domestic use
Educational robots

Product scope of the standard :

  • Mobile programmable educational robot weighing less than 2kg
  • Programmable educational robot weighing less than 2kg
Pool Cleaner

Product scope of the standard :

  • Wired pool cleaner for domestic use with caterpillar/wheel drive system
  • Battery-powered domestic pool cleaner with caterpillar/wheel drive system
Electric pruning shears

Product scope of the standard :

  • Professional electroportable pruning shears with remote battery
  • Professional electroportable pruning shears with integrated battery
Smartphone

Product scope of the standard :

  • Fixed touchscreen smartphone
  • Foldable touchscreen smartphone
Blower

Product scope of the standard :

  • Battery-powered portable electric blower
  • Mains-powered electric blower
Mobile temperature maintenance/regulation system

Product scope of the standard :

  • Forced-air meal trolley with on-board technology (shuttle)
  • Forced-air meal trolley without on-board technology (terminal, trolley)

Product scope of the standard :

  • Professional electric holding or regenerating oven

 

Product scope of the standard :

  • Display cabinet for maintaining temperature (refrigerated or heated)
  • Water “Bain Marie” type temperature maintenance or reheating unit
  • Air “Bain Marie” type temperature maintenance or reheating unit

 

Thermal solar system

Product scope of the standard :

  • Flat-plate glazed solar thermal collector with liquid circulation incorporated into the roofing
  • Flat-plate glazed solar thermal collector with liquid circulation independently mounted on a support
  • The entire heating system associated with the collector (control system, circulator, heat exchanger, storage tank, boiler)
Induction table

Product scope of the standard :

  • Built-in induction hob for domestic use
  • Free-standing domestic electric induction hob
Hedge trimmer

Product scope of the standard :

  • Battery-powered hedge trimmer
  • Corded electric hedge trimmer
Manual heat sealer

Product scope of the standard :

  • Professional manual heat sealer
In-line heat sealer

Product scope of the standard :

  • Automatic in-line film heat-sealing machine for trays
Stationary heat sealer

Product scope of the standard :

  • Semi-automatic industrial thermosealing machine for trays at the station
Suitcase

Product scope of the standard :

  • Hard-shell suitcase with wheels
  • Hard-shell suitcase without wheels

In just a few questions, assess your products and practices against the LONGTIME® label criteria.

Autodiagnostic

Application form

If you would like to obtain a personalised quote for the LONGTIME® process, please complete the request form Download the form and send it to our e-mail address.

Comment - Suggest!

Our standards are the result of extensive consultation. Don’t hesitate to suggest changes or send us your comments.