The standards for
LONGTIME® certification process

The criteria of version 2 of the LONGTIME® certification are the result of two years of consultation and continuous development. The LONGTIME® V2 framework is built around three core pillars and now includes 38 control criteria, offering a broader and more in-depth approach to durability: reliability, repairability, and product lifecycle. Aside from minor updates, the framework is intended to remain valid for a period of five years, with its next revision scheduled for 2030

Access the LONGTIME® products specifics requirements

The basic criteria for LONGTIME® certification

The following criteria define a working base that is systematically supplemented and adapted to the specific characteristics of each product category. They are available for information purposes, but do not contain all the sub-criteria applicable to the various categories of certified products. For further details, please consult the sector-specific standards available on the LONGTIME® label website.

01

The product is robust and reliable

1 – Resistance to stresses
The manufacturer identifies the functions of the product and its components, along with the associated critical usage constraints. They demonstrate sustainable design choices, optimised through reliability and/or repairability strategies.

2 – Production chain
The manufacturer provides evidence of processes that enable them to monitor and maintain consistently high manufacturing and assembly quality during the production phase.

3 – Logistics
The manufacturer reduces the risks to the reliability of components and assemblies through effective quality processes for managing supply, packaging, storage, handling and transport conditions.

4 – Supply chain
 Within its value chain, the producer details the performance of its quality management linked to the reliability of its suppliers ‘ goods or services directly linked to its manufacturing phases.

5 – Reliability plan
The producer provides a history of the versions of its product and identifies the changes implemented to improve the durability of the product.

6 – Disruptive technology
The producer provides information on the proportion of disruptive technology embodied in the product and identifies the associated functions. It demonstrates the reliability of this technology, especially if it concerns a primary function.

7 – Failure rates
The producer monitors the actual failure rates and/or indicators for each part of the product in order to monitor the reliability of the product at least until the last unit of the model concerned is placed on the market.

8 – Product identification
The manufacturer uses a method which enables the product and its version to be unequivocally identified by interested parties in order to maximise the maintenance and fault management processes.

9 – Exhaustiveness of information for use
The manufacturer publishes a leaflet detailing advice for use and maintenance of the product and provides the user with a maintenance plan. This information, which is also available online, must be exhaustive and relevant in order to reduce the exogenous failure rate and encourage responsible use.

10 – Format of information for use
The manufacturer will produce a clear, simple and accessible booklet of information for use and maintenance advice (font size, vocabulary, language and print quality ), so that it can be easily understood by end users.

11 – Prolonged inactivity
The manufacturer identifies the risk of failure associated with prolonged inactivity of the product. They inform the end user of the necessary usage conditions to prevent such risks.

02

The product and its technical support facilitate repairs

12 – Dismantling of parts
 The dismantling depth is adapted to the category of product parts and the dismantling time is consistent with the type of profile normally capable of carrying out the process.

13 – Fastenings and connectors for parts
Access to functional parts must not exceed accessibility scale C. Unless exempted by the sectoral annex .

14 – Tools
The tools required for repair and/or dismantling must be suitable for the category of product parts.

15 – Working environment
 The repair scenarios specific to the product are carried out in a working environment adapted to the category of product parts.

16 – Level of competence
The level of technical competence required to carry out a repair is consistent with the category of parties involved.

17 – Spare parts interface
The various parts of the product and their connection interfaces have been standardised to meet the product family ‘ s repairability requirements.

18 – Availability time for spare parts
The availability time for spare parts is at least equal to the expected lifetime of the product category and its various parts. The availability time is assessed from the time the last unit of the model concerned is placed on the market.

19 – Accessibility of spare parts to target groups
The producer ensures that spare parts are made available to target groups normally suited to the category of parts.

20 – Terms and conditions for the sale of spare parts
The manufacturer details the terms of sale of its spare parts. They reflect the product nomenclature and are not sold as a group unless this is justified by coherent and verifiable design, calibration and/or economic reasons.

21 – Price of spare parts
The value of a spare part must not exceed a maximum percentage of the recommended selling price excluding VAT. A tolerance is allowed for parts whose RRP exceeds the specified percentage.

22 – Cost of transporting spare parts
The producer delivers the spare parts at the actual cost of dispatch and preparation , or proposes alternative solutions that reduce the cost of receiving the parts.

23 – Delivery times for spare parts
The producer demonstrates its ability to supply spare parts to interested parties in less than 5 working days.

24 – Documentation relating to failure scenarios
The manufacturer must make available the relevant information and instructions relating to the resolution of failure scenarios and/or the implementation of the maintenance plan. This information is also adapted to the product category and the target groups. The minimum period for which information must be available is specified in the sectoral reference documents.

25 – Support for fault diagnosis
The producer provides information and/or deploys diagnostic support mechanisms to help identify fault scenarios.

26 – Resetting settings and passwords
In the event ofa repair or transfer to a third party, the product has user data management processes that enable efficient and secure reuse.

27 – Software
The manufacturer shall ensure that the original performance of its product is maintained when updating the operating system and/or firmware and shall differentiate between upgrades and corrective updates. The user is informed of the consequences of updates and his/her consent is required.

28 – Internal failure resolution policy
In the event of product failure, the manufacturer applies a policy of repair or refurbishment rather than replacement, except where repair is more costly than replacement, while taking user preferences into account.

29 – After-sales service contact
The producer demonstrates that it takes no more than 2 working days to open an after-sales service file.

30 – Return services
The producer provides the end user with return services adapted to the product category and consistent with its distribution network, regardless of the state of the guarantees.

31 – Condition of return
 The return of the original packaging cannot be demanded in order for the product to be repaired if it is packaged and protected in the same way as it could havebeen at the time of purchase.

32 – High-utility product
In its network and for product categories considered ” high-utility ” , the producer reduces the repair process time as much as possible until the product is returned to the end user.

33 – Guarantee period
 The guarantee period with a presumption of anteriority of the defect may not be less than 24 months.

34 – Exclusion of warranty
In its general warranty conditions, the manufacturer does not introduce any abusive exclusion(s) with regard to the normal use of the product.

03

The product reduces the impact of its life cycle

35 – Health, safety and environmental protection
In ensuring respect for human health, the safety of individuals and facilities, and environmental protection, the manufacturer provides evidence of actions implemented in line with a level of requirement that meets, at a minimum, the provisions of European Directive 2011/65/EU and Regulation (EC) No 1907/2006 concerning the restriction of the use of certain hazardous substances in equipment and/or actions aimed at preserving the most significantly impacted ecosystems.

36 – Energy and/or environmental performance
As part of efforts to reduce impacts related to energy consumption or pollutant emissions, the manufacturer demonstrates the energy and/or environmental performance of its products. They provide evidence of actions implemented in line with a level of requirement that meets, at a minimum, the provisions of the European directives and/or regulations: Directive (EC) 2009/125 (including its implementing measures) on the ecodesign of energy-related products, and Regulation (EU) 2017/1369 (including delegated regulations) on energy labelling of products.

37 – End-of-life equipment management
As part of end-of-life equipment management, the manufacturer provides evidence of actions undertaken for the collection, recovery, and effective treatment of used products, in accordance with at least the requirements of European Directive 2012/19/EU of 4 July 2012 on the prevention and treatment of waste, according to the relevant product group.

38 – Packaging management
As part of efforts to reduce waste generation, the manufacturer undertakes measures to eliminate non-recoverable plastic waste from its packaging.

LONGTIME® sectoral certification standards

The LONGTIME® certification standards have been developed to meet the growing need for reliable, repairable and eco-designed products in a context where responsible consumption is becoming a global priority.

The LONGTIME® standards are based on a consultation process with stakeholders. Thanks to an approach based on precise control criteria, they make it possible to assess the long-term sustainability of products, taking into account their environmental impact at every stage of the life cycle.

Designed to be applied to a wide range of products, from domestic appliances to professional equipment, the LONGTIME® sector standards aim to promote a different kind of consumption, based on the conservation of resources and the reduction of waste.

If you wish to have a product certified which is not covered by a LONGTIME® sector standard, please do not hesitate to contact our teams to check the feasibility, please do not hesitate to contact our teams to check feasibility.

Processus de rédaction des référentiels sectoriels LONGTIME®
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Home juice machine

Product scope of the standard :

  • Wired juice appliances for domestic use
Professional juice machine

Product scope of the standard :

  • Professional juice extractor
  • Professional blender
  • Constant-drive electric juicer
  • Professional electric juicer with clutch
Cordless vacuum cleaner

Product scope of the standard :

  • Hand-held household Vacuum Cleaner
  • Electrically-operated household Stick Vacuum Cleaner convertible into a hand-held Vacuum Cleaner
Canister vacuum cleaner

Product scope of the standard :

  • Bagged canister vacuum cleaner
  • Bagless canister vacuum cleaner
  • Battery powered canister vacuum cleaner
Babyphone

Product scope of the standard :

  • Portable audio baby monitor (parent and baby units, with radio or Wi-Fi signal)
  • Portable video baby monitor (with or without an integrated screen on the parent unit)
Charcoal barbecue

Product scope of the standard :

  • Enclosed solid fuel mobile barbecue
Remotebattery

Product scope of the standard :

  • External lithium-ion battery for cordless power tools
Stretchers and medical chairs

Product scope of the standard :

  • Medical rest chair
  • Powered wheelchair
  • Manually-operated wheelchair
  • Standard stretcher
  • Battery-powered stretcher
  • Mains-operated stretcher
  • Electrical stretcher
  • Hydraulic stretcher
  • Pneumatic stretcher
Cable and charger

Product scope of the standard :

  • All types of USB charging cable (A-C-micro)
  • USB cables of all types (A-C-micro) and Lightning for charging and data transfer
  • Charging adapters All types of USB (A-C-micro)
Auxiliary gas heating

Product scope of the standard :

  • Mobile auxiliary gas heater (catalytic, infrared, infrared)
  • Portable auxiliary gas heater (catalytic, infrared, infrared)
Knives and kitchen utensils

Product scope of the standard :

  • Professional knives with stainless steel blade
    Cutting edge A
    Cutting edge B
  • Stainless steel cutlery and kitchen utensils without cutting edges, including:
    Shovels
    Spatulas
    Carvingforks
    Spoons
Metal detector

Product scope of the standard :

  • Electroportable wired disc metal detector
  • Hand-held cordless disc metal detector
Essential oil diffuser

Product scope of the standard :

  • Essential oil mist diffuser
Wall Electric Oven

Product scope of the standard :

  • Built-in domestic electric ovens with catalytic walls
  • Built-in domestic electric ovens with pyrolytic walls
  • Built-in domestic electric ovens with secondary steam function
Grinder coffee machine

Product scope of the standard :

  • Automatic espresso coffee machine for domestic use
Toilet flush mechanism

Product scope of the standard :

  • Push-button toilet flush
  • Cable-operated toilet flush
  • Mechanically-linked toilet flush (bracket, plate)
  • Toilet flush for support frame
Office furniture

Product scope of the standard :

  • Wooden storage furniture
  • Wooden desks and tables
  • Wooden reception desk
  • Wooden screen and partition
Semi-automatic coffee machine

Reference Semi-automatic coffee machine V1.6
Edition 2024 I Valid until 08/2027

Product scope of the standard :

  • Semi-automatic domestic electric coffee machine (percolator) without grinder
  • Semi-automatic domestic electric coffee machine (percolator) with grinder
Coffee grinder

Product scope :

  • Professional electric coffee grinder
Outdoor Furniture
  • Sectoral Annex Outdoor Furniture/Seating V1
    Edition 2022 I Valid until 06/2025

    • Product scope :

    • Chair
    • Armchair
    • Pop-up
    • Deckchair
    • Chilean chair
    • Relax

     

    Microwave

    Product scope of the standard :

    • Built-in microwave appliances (single-function, with grill, combined)
    • Free-standing microwave appliances (single-function, with grill, combined)
    Plancha

    Product scope of the standard :

    • Gas plancha with rolled or ground carbon steel plate
    • Gas plancha with hard chrome steel plate
    • Gas plancha with 304 and 316 stainless steel plate
    • Gas plancha with enamelled cast iron plate ‣ Gas plancha with mixed plate (stainless steel/cast iron, triple layer)
    Pellet stove

    Product scope of the standard :

    • Domestic pellet stove
    • Combined wood pellet and log domestic stove
    Flexible WC waste connector

    Product scope of the standard :

    • Flexible toilet waste connectors (e.g. extendable flexible pan connectors)
    Electric radiator

    Product scope of the standard :

    • Domestic electric dry inertia heater
    Food processor

    Product scope of the standard :

    • Domestic electric food processor
    Stand Mixer

    Stand Mixer standard V1.6
    Edition 2024 I Valid until 05/2027

    Product scope :

    • Domestic Stand Mixer without heating function
    • Domestic Stand Mixer with heating function
    Multifunction food processor

    Multifunction food processor standard V1.6
    Edition 2024 I Valid until 02/2027

    Product scope :

    • Multifunction food processor for domestic use
    Educational robot

    Product scope of the standard :

    • Mobile programmable educational robot weighing less than 2kg
    • Programmable educational robot weighing less than 2kg
    Pool cleaning robot

    Product scope of the standard :

    • Wired domestic pool cleaning robot with track/wheel-based propulsion system
    • Battery-powered domestic pool cleaning robot with track/wheel-based propulsion system
    Electric pruning shears

    Product scope of the standard :

    • Professional electroportable pruning shears with remote battery
    • Professional electroportable pruning shears with integrated battery
    Smartphone

    Product scope of the standard :

    • Fixed touchscreen smartphone
    • Foldable touchscreen smartphone
    Blower

    Product scope of the standard :

    • Battery-powered portable electric blower
    • Mains-powered electric blower
    Mobile temperature maintenance/regulation system

    Product scope of the standard :

    • Forced-air meal trolley with on-board technology (shuttle)
    • Forced-air meal trolley without on-board technology (terminal, trolley)

     

    Product scope of the standard :

    • Professional electric holding or regenerating oven

     

    Product scope of the standard :

    • Display cabinet for maintaining temperature (refrigerated or heated)
    • Water “Bain Marie” type temperature maintenance or reheating unit
    • Air “Bain Marie” type temperature maintenance or reheating unit
    Thermal solar system

    Product scope of the standard :

    • Flat-plate glazed solar thermal collector with liquid circulation incorporated into the roofing
    • Flat-plate glazed solar thermal collector with liquid circulation independently mounted on a support
    • The entire heating system associated with the collector (control system, circulator, heat exchanger, storage tank, boiler)
    Induction table

    Product scope of the standard :

    • Built-in induction hob for domestic use
    • Free-standing domestic electric induction hob
    Hedge trimmer

    Product scope of the standard :

    • Battery-powered hedge trimmer
    • Corded electric hedge trimmer
    Manual heat sealer

    Product scope of the standard :

    • Professional manual heat sealer
    In-line heat sealer

    Product scope of the standard :

    • Automatic in-line film heat-sealing machine for trays
    Stationary heat sealer

    Product scope of the standard :

    • Semi-automatic industrial thermosealing machine for trays at the station
    Suitcase

    Product scope of the standard :

    • Hard-shell suitcase with wheels
    • Hard-shell suitcase without wheels

    In just a few questions, assess your products and practices against the LONGTIME® label criteria.

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    Application form

    If you would like to obtain a personalised quote for the LONGTIME® process, please complete the request form Download the form and send it to our e-mail address.

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    Our standards are the result of extensive consultation. Don’t hesitate to suggest changes or send us your comments.